A virtual assistant is an application that enables companies to manage a welcome desk and to provide self-service booking services. The Virtual Agent Bot software connects the front-end to your desk application databases and supports natural language processing so you can create a unique self-service experience for your customers or employees. The Virtual Agent Bot is available for Desk and Meeting Room Bookings.
Do you struggle in your organization to organize meetings? Do multiple people try to reserve the same resources at both times and locations? Using this ChatBot , you will be able to set up meetings, schedule meetings, and manage meeting rooms in the cloud on the Microsoft platform Power Platform directly inside MS Teams.
Here is a video, showing how you can use a bot to let employees make desk and meeting room bookings from the agent. The Power Virtual Agent talks to the Room Manager 365 site, running on Microsoft 365. There are 2 lists needed, one for all the desks and rooms, and one for the reservations. With Power Automate we can trigger the flows and actions to make this magic happen.